What is Mendable?
Mendable is a powerful AI chat application builder that allows you to easily create, customize, and deploy intelligent chatbots with just one line of code. What sets Mendable apart is its ability to ingest your existing documentation and support channels, using this information to provide accurate and context-aware responses. This innovative tool empowers businesses to enhance their customer support, streamline internal processes, and create engaging user experiences across various platforms.
Mendable Key Features
- Enterprise-grade security: SOC 2 Type II certified with SSO support
- Customizable components: Range of pre-built components (search bars, chat bubbles, CLIs) with easy customization options
- Flexible deployment: Deploy internally, externally, or both using the API
- Verified sources: Reduce hallucinations by grounding answers in your documentation
- Team collaboration: Supports single sign-on for team-wide access to train and manage custom AI
- Comprehensive analytics: Gain insights into user queries, track interactions, and monitor product usage
- Model customization: Fine-tune responses and teach the model based on user feedback
- Multiple data connectors: Integrate with Notion, Zendesk, Google Drive, and more
- White-label options: Available for enterprise plans to remove “Powered by Mendable” branding
Mendable Pros:
- Easy integration: Deploy AI chat applications with minimal coding required
- Customizable and versatile: Adapt to various use cases and platforms
- Continuous learning: Improve responses based on user feedback and ratings
Mendable Cons:
- Pricing structure: GPT-4 usage consumes more credits, potentially limiting usage for some users
- Limited free plan: Only 500 message credits per month on the free tier
Several Use Cases of Mendable
Mendable offers versatile applications across different industries and scenarios:
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Technical documentation assistance: Companies like Snap use Mendable to power AI chat assistants in their AR documentation, helping developers quickly find information and troubleshoot issues.
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Customer support enhancement: Businesses can integrate Mendable into their websites or apps to provide instant, accurate responses to common customer queries, reducing the load on human support teams.
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Internal knowledge management: Organizations can use Mendable to create AI-powered search tools for their internal wikis or knowledge bases, helping employees find information more efficiently.
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Developer tool documentation: Frameworks like Langchain utilize Mendable to improve their documentation experience, making it easier for developers to find relevant information and code examples.
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E-learning platforms: Educational institutions or online course providers can implement Mendable to create interactive Q&A systems for students, enhancing the learning experience.
Who is Mendable for?
Mendable is for you if you’re a business owner, developer, or product manager looking to enhance your digital products with intelligent, context-aware chat capabilities. It’s particularly suited for companies with extensive documentation or knowledge bases who want to make this information more accessible to users or employees. If you’re seeking to improve customer support efficiency, streamline internal processes, or create more engaging user experiences without the need for extensive AI development expertise, Mendable offers an ideal solution.
However, Mendable may not be the best fit if you’re an individual or small team with very limited documentation or data sources to draw from. The tool’s power lies in its ability to leverage existing information, so if you don’t have a substantial knowledge base to work with, you might not fully benefit from its capabilities. Additionally, if you require highly specialized or industry-specific AI models that go beyond general language understanding and document retrieval, you might need to explore more customized AI development options.
Mendable Pricing
Mendable offers a range of pricing options to suit different needs and scales:
- Free Plan: $0/month, includes 500 message credits per month
- Enterprise Plan: Custom pricing based on usage and features
The pricing structure is based on message credits, with different models consuming varying amounts of credits:
- GPT-4 (Default): 3 credits per message
- Tool Used: 3 credits per message
- Claude-2: 2 credits per message
- GPT-3.5-Turbo: 1 credit per message
- Custom: Pricing varies
Enterprise plans include additional features such as white-label components, custom fine-tuning, SSO, analytics and data export, custom data connectors, and premium support.
